How to link FAQ via bot in Discord

Step-by-step guide on how you can use bot to link to existing FAQ entries

Intro 🍁

As a community of investors, we get queries from time to time, that are frequently asked. Often repeatedly.

We have FAQs on our wiki, for queries such as these, that addresses such queries. But having it in an archive is of no value, if it cannot be searched and linked, as and when needed.

We've a setup that solves this problem - any active member can invoke the bot with a specific tag, and the bot would take care of presenting right information to the user.

We'll explore next how to invoke this bot

List of Tags 📚

We use Carl-bot's tag feature at present to achieve this.

Every time a new FAQ entry is created, it gets a corresponding tag entry for Carl bot.

List of all available tag-based triggers can be found by typing .taglist in #test channel in our Discord.

Once this message is typed, Carl-bot would DM you the list of available tags.

Above image(s) are illustrative. Actual list can be different, and change from time to time. For latest updated list, you can use .taglist in #test channel.

Table of tags 🏓

Below are the exhaustive list of all tags, what kind of typical query / comment should someone ask to get that as response, and the expected response from bot .

For example, if someone asks (let's say, user name is @beginnerinvestor) hey guys, should I buy this LIC policy?, you can respond with .lic @beginnerinvestor.

Bot would delete your message, and add its own message, tagging @beginnerinvestor

Prerequisites ✋

We expect you to familiarize yourself with all the FAQs, before starting with this.

You can go through our FAQs using below link

If you're using the bot to invoke the FAQ, it's expected that you've yourself at the very least gone through that FAQ first.

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